Privacy Policy

Effective January 1, 2020 

The privacy of your personal information is paramount. This privacy policy describes how we protect and handle the personal information that you provide and that we obtain through our web-based service at www.medifees.com and related web sites (“Medifees”).

Medifees will not transfer your information to anyone without your consent. When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services.

Account Access and Controls

By default, you are the custodian of any records you create. You can close your account at any time by signing into your Medifees account and editing your account profile.

How We Use Your Personal Information

We use personal information collected through Medifees, including medical bill information, to enable the services provided through Medifees and as described in this privacy statement. We do not use or disclose your personal information except as described in this privacy statement. In support of these uses, we may use personal information to: We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on us; (b) protect and defend our rights or property (including the enforcement of our agreements); or (c) act in urgent circumstances to protect the personal safety and welfare of Medifees users or members of the public. Personal information collected on Medifees is currently stored and processed in the United States. We will not sell your data.

How We Use De-identified and Aggregated Information and Statistics

We may use de-identified and or aggregated information gathered from Medifees and related statistics to improve the services provided through Medifees, and for certain research and analysis including clinical medical research. We may also provide this information to our partners for such purposes. De-identified information does not include personally identifiable information such as name, email address, or address, but may include gender, height, weight, postal code, and medical information. Aggregated information is information from multiple users that is not associated with any individual user account.

Email and Mobile Alerts

To keep you informed of the latest improvements and alerts relating to your Medifees account, Medifees may send you emails, email alerts, and or mobile alerts. You have the ability to opt out of receiving emails and/or mobile alerts.

Security of Your Personal Information

We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, and disclosure. For example, we store the personal information you provide encrypted on computer servers with limited access that are located in controlled facilities. We restrict access to personal information to Medifees employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Medifees is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996 and the regulations promulgated thereunder (“HIPAA”). Although Medifees is not covered by HIPAA, we are committed to user privacy and have in place strict data security policies and measures, and ensure that users control access to their information. We let users know what information we collect when they use Medifees.com, how we use it, and how we keep it safe.

Use of Cookies

We use cookies to enable you to sign in and to help personalize Medifees. A cookie is a small text file that a web page server places on your hard disk. It is not possible to use cookies to run programs or deliver viruses to your computer. A web server assigns cookies uniquely to you, and only a web server in the domain that issued the cookie to you can read the cookies.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Using cookies simplifies the process of delivering relevant content and eases site navigation. When you return to the web site, you can retrieve the information you previously provided, so you can easily use the site’s features that you customized.